Privacy Policy
Last updated: December 2024
Introduction
ZM Services 24/7 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
Information We Collect
We may collect information about you in various ways, including:
Personal Data
When you contact us or request our services, we may collect personal information such as your name, email address, phone number, and property address. This information is necessary to provide you with our plumbing and heating services.
Usage Data
We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how visitors use our site and improve our services.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our plumbing and heating services
- Respond to your enquiries and fulfill your requests
- Send you service-related information and updates
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of others
- With service providers who assist us in operating our business (subject to confidentiality obligations)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided below.
Cookies
Our website may use cookies to enhance your experience. For more information about how we use cookies, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: